Shipping & Delivery Policy
Delivered With Care. Wherever You Are.
At VAYRA, we believe that ordering a beautiful pair of shoes should be an exciting experience — not a source of uncertainty.
From the moment you place your order to the moment it arrives at your door, we are committed to making delivery as simple, reliable, and worry-free as possible.
Free Worldwide Shipping
No Shipping Fees. Wherever You Are.
We offer free worldwide shipping on VAYRA orders.
Whether you're in North America, Europe, or elsewhere around the world, you can shop VAYRA without worrying about additional standard shipping charges.
Your shoes should come to you — without unexpected shipping costs.
Fast & Reliable Delivery
We Get Your Order Moving As Quickly As Possible.
We work with trusted fulfillment and shipping partners around the world to provide the fastest available delivery service for your destination.
Once your order is processed and shipped, we provide tracking information whenever available so you can follow your package along its journey.
Please keep in mind that delivery times can vary depending on your destination, carrier, customs processing, holidays, weather, and other circumstances outside our control.
Carefully Packed for the Journey
Your VAYRA Shoes Deserve to Arrive Beautifully.
We know how exciting it is to receive a new pair of shoes.
That's why every order is prepared and packaged with care, with the goal of keeping your products secure and protected throughout their journey.
We take care to minimize the risk of damage during handling and transportation so your VAYRA order arrives in the best possible condition.
Order Processing
Orders are carefully prepared before being handed to our shipping partners.
Please allow 2–5 business days for order processing before your package is dispatched.
During busy periods, holidays, promotional events, or periods of unusually high demand, processing may take a little longer.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Estimated Delivery Times
Delivery times depend on your destination and the shipping service available for your order.
| Destination | Estimated Delivery |
|---|---|
| United States | 8-15 business days (90%<15 days) |
| Canada | 10-20 business days (90%<20 days) |
| United Kingdom | 6-11 business days (90%<11 days) |
| European Union | 6-11 business days (90%<11 days) |
| Other International Destinations | 15–30 business days |
Please note: These are estimated delivery times, not guaranteed delivery dates.
Actual delivery may vary due to carrier operations, customs clearance, weather, holidays, or other circumstances beyond VAYRA's control.
Tracking Your Order
Once your order has been shipped, we will send you a shipping confirmation email containing your tracking information when available.
You can use the tracking number to follow your package directly with the carrier.
If your tracking information has not updated immediately, please allow a little time for the carrier's system to register the shipment.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, VAT, or other local charges may apply depending on your country and local regulations.
Where applicable, these charges may be the responsibility of the customer.
Because customs rules vary from country to country, VAYRA cannot guarantee the amount or timing of any customs-related charges.
We recommend checking your local customs and tax regulations before placing an international order.
If Your Package Is Delayed
We understand how frustrating it can be when a package takes longer than expected.
If your order appears to be delayed, please check the latest tracking information first.
If you still need assistance, contact our customer support team and we'll do our best to help you understand what is happening with your shipment.
If Your Order Arrives Damaged
We want your VAYRA experience to begin the moment you open your package.
If your order arrives damaged, please contact us as soon as possible with:
-Your order number
-A description of the issue
-Clear photos of the packaging and the product
Our customer care team will review the situation and help you with the next steps.
Our Promise
We can't control every mile of your package's journey.
But we can control how carefully we prepare your order, how transparently we communicate with you, and how seriously we take your shopping experience.
That's our promise:
Free worldwide shipping.
Fast and reliable delivery.
Carefully prepared orders.
A team that cares about every step of your journey.